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Monday, January 23, 2012

Firmware Update Problem: Device does not support upgrading via Kies

In my previous post regarding the Firmware Update which includes a Qwerty keypad, I mentioned that not all firmwares are compatible for this update. Proven true by many Samsung Corby 2 users who tried to update their firmware. Now here's a solution I got from Corbitonians-- change your firmware to the Arabic one and after doing so, change your CSC to JED. Chill. The process will be perfectly smooth if you follow the directions. Just do the right thing and everything will be fine. I know you'll feel more at ease with images so despite my busyness, I decided to spare time to make a separate tutorial in reference to that of Corbitonians group.

You do know that you will lose all data if you do this update, right? This includes your internet settings so you may not be able to use Facebook and Twitter apps without setting your connection. So please back-up your files(everything saved in your phone memory) and let's get started.

Here's a list of what you need:
1. Samsung Kies
2. Arabic Firmware
3. MultiLoader

Install Samsung Kies, extract the Arabic Firmware and proceed.
Extracting:
Right click on the Arabic Firmware you downloaded and select "Extract here."
If you don't see this option, download WinRAR here and install.


Steps:
1 and 2. Click BRCM2133 button and FULL DOWNLOAD checkbox as shown in the screenshot below:

3. We'll need to import certain files from the extracted firmware folder.
Edit: Focus on BOOT, AMSS, APPS, RSRC1, RSRC2, FACTORY FS, CSC and SHP APP. Himanshu Pathak, a firmware modder, same person who successfully found a way to install fonts using TKFE messaged me 2 nights ago that AMSS should not be left blank because it is one of the most important parts of a firmware upgrade. If you leave it blank then you are prone to getting serious problems in the future. Your phone may stop working anytime, unable to restart, etc. 

Now click BOOT and select BOOTFILES from the extracted Firmware folder.
Click AMSS and select apps_compressed
Click APPS and select apps_compressed (yes, 2 apps_compressed)
Click RSRC1 and select Rsrc_S3850_Open_Arabic_Common_OJP
Click RSCRC2 and select Rsrc2_S3850(Mid)
Click FACTORY FS and select FactoryFs_S3850_Open_Arabic_Common_OJP
Click CSC and select CSC_S3850_Open_Arabic_Common_OJ
Click SHP APP and select ShpApp

Ok we're done with this part.


4. Turn off your phone and remove both your sim and memory card.
5. Enter download mode by pressing the answer key + power button + volume down button
6. Connect your phone and click the Port search button. (make sure there are no other devices plugged)

7. When your port shows up(see image below), click the Download button found on the bottom right of the window.


8. Wait for the download to finish. You can see the progress/status of the download on the right side of the window. Click the image to enlarge.


9. When the download has completely finished, disconnect and return your sim card and work on changing your CSC.


Changing your CSC:
1. From your home screen, tap on keypad and type *#5239870*#
2. Select Pre-configuration and enter *#27236*#
3. Scroll down, select JED and tap install.
Your phone will automatically be restarted.

Now you're so close to getting your QWERTY keypad :)
Follow the steps below:
1. Connect your phone to your PC again.
2. Run Samsung Kies.
3. It will automatically detect your device and something like the image below will show up. Click update.

4. After doing so, just wait and Kies will take care of the rest. The download progress will be shown. It shouldn't take more than 30 minutes.

5. Enjoy your new qwerty keypad! If you encounter errors, see this group Corbitonians. You can find nice people there always willing to help you out :)

74 comments:

Anonymous said...

its kinda complicated. i hope i cannot screw things up.

Seij said...

I already updated my firmware based on the previous entry. The problem was, the first computer I used is incompatible for the program haha!

So I used Windows 7 and reinstalled the USB drive for Samsung.

The firmware update ran smoothly for me.

But if I may ask, what is the difference between the Arabic firmware? And the firmware from the previous entry?

FRB said...

OMG... i messed up... how to restore it all T_T

FRB said...

pls help.. i cant type anything or can connect to keis, it gives me a screen with CP "crashed connection to" PC... after DL procedures... pls help me restore it..

Anonymous said...

i cant found JED :'(

Unknown said...

Whats the difference between asian and arabic firmware..??

Anonymous said...

thank you, i'll try it....

Anonymous said...

does the arabian firmware version have 5.1 channel effect in music player?

mark said...

available nba sa philippines ?

yudie said...

why is not there after I update the Indonesian language

yudie said...

indonesia firmware ?? help me..

Leonardo Colasso said...

What are the firmwares that give place to qwerty?

Anonymous said...

i think it's too risky.... but thanks for sharing this! :D

Anonymous said...

can we upgrade it in european firmware?

Anonymous said...

tq bro , !!

Malaysia CORBY 2 FANS!

Anonymous said...

after i upgrade my firmware why i cant access the internet??? i use wifi but it cant open the internet and facebook :-(

I'm from malaysia ... sorry for my bad english

Anonymous said...

Why i can't play internet?

Anonymous said...

Admin!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I'm asking you. Why i can't play internet? This firmware is ruinin my corby.

hazelberrykins said...

Don't cry. lol just set your internet profile, the previous one you had was lost during the firmware change

Anonymous said...

my samsung kies says that my phone is disconnected but its not disconnected

Anonymous said...

ate idol bakit ganun?mag upgrade nalang ako eh pero palaging nauudlot kasi daw minsan connection time out kundi naman po disconnected daw panu po yun, please help?nawala din yung sa fb ,twitter.youtube at internet ko . :( si nash po ito..

Anonymous said...

hye i from malaysia......its work for me. . thx admin. . i love my new qwerty

Paula said...

Hi, my Corby II is connected to the PC but it's not recognized by the Samsung Kies Software. What should I do? :(

corby2faq said...

Try to restart both your PC and your phone

Anonymous said...

pano kung nka lock sa globe mo ung corby2 pede ka pa din ba mag upgrade? ...

Anonymous said...

did you guys click the AMSS?
because in the picture, the AMSS is blank

Anonymous said...

i have done all, but why there is no ****kin qwerty!!!!

Anonymous said...

got dll initialize fail in kies, pls help with this, any solutions? thanks

Anonymous said...

please help, why there is no qwerty?

Anonymous said...

Have you already upgraded to the latest firmware?

hazelberrykins said...

There will be if you change your CSC and upgrade using KIES as written above

Anonymous said...

i have follow all steps, but it doesnt have the qwerty keypad
:(

Anonymous said...

Admin.. How to set internet profile? :) Please help me.

hazelberrykins said...

Go to Settings>Connectivity>Network>Connections
Tap Yes
Create a connection

hazelberrykins said...

Qwerty keypad will appear if you go landscape mode

Anonymous said...

ate hazel, pls help.. it gives me a screen with CP "crashed connection to" PC... after an error... pls help me

Anonymous said...

nag-follow naman po aq ng procedure

Anonymous said...

thanks!it really work for my corby.

Anonymous said...

I'm the same human that ask you how to set internet profile. hihi.
Thank you so much Hazel. I don't know what to say. :) Thank you.

Anonymous said...

yup ive update my kies already, reinstall it but still dll initialize fail..any solutions...thanks

Anonymous said...

its perfect ! i love my new corby :)) i hope we can also have the european firmware :)

Anonymous said...

wow good for you, im still stuck in the dll initial fail. huhuh

Anonymous said...

help,if anyone has a solution of kies dll initial fail...thanks

Anonymous said...

na-solve qn po ung nag-crash.. inulit ko lang ung steps at naghintay..

Anonymous said...

bakit wala naman pong update ung samsung kies q???

Anonymous said...

kelangan po ba may connection pag-nag-upgrade????

hazelberrykins said...

Change your CSC before doing an upgrade in Kies.

For the DLL initialize error, it could be your internet connection. Also, try disabling any firewall and antivirus during the process

hazelberrykins said...

Still for the DLL initialize error, try uninstalling Kies including the USB driver then reboot. Reinstall Kies. Reboot. Then try to upgrade.

Anonymous said...

i will try that later..thanks, feedback later regarding dll initialize error...

Anonymous said...

@hazelberrykins.. i uninstall kies, and usb driver, clean install of kies then i update it,disable firewall but sad to say, i still encounter dll initialize fail...huhhuhhuhu..pls help

hazelberrykins said...

According to other people from different forums, Samsung Kies itself is buggy and that you have better chances if you are running Windows XP. Try a different PC in that OS.

Anonymous said...

hehehe, im using windows xp...

Anonymous said...

can i ask sumting why does my upgrade show dll initializing failed?

Anonymous said...

hey thanks for your wonderfullllllll support
but my kies stuck at preparing frimware and nothing happens
ppplllllllzzzzzzzzzzzz help!!!!!!!!!

Kevin said...

Admin, nag error po sa akin while downloading the files to my phone. After the "wait reset!!" line, it says "Serial port open error!". I'm kind of worried about this. If you ever read this, please do reply. Thanks! :)

Kevin said...

... (this is a continuation in the above post. haha) after that error, nag flash sa screen ng phone ang "DOWNLOAD". am i gonna click this? is this part of the download process? i'll be patiently waiting for your reply. :)

Anonymous said...

serial open port error ? anybody ? please help me

as said...

i found the solution for "serial open port error". Just close Samsung Kies.

kenji said...

"insufficient disk's free space (requires at least 3000 MB)"

paano po ba ito? :(

bonting101 said...

anyone please help..i followed every single step but still i get a message that say your phone cannot be updated using kies...

Anonymous said...

miss hazell how to create connection please give samples i dont know what words i put in it..sorry for my english

Anonymous said...

i'm still on the DLL initialize fail...help

Anonymous said...

insufficient disks free space requires at least 3000 mb


baket po ganyan nalabas pag nag uupdate na ako sa kies??...

Anonymous said...

i can connect to wifi but my problem is upon logging in it say logging -in failed or connection wat should i do?

Sourojyoti said...

hey admin,i had transformed my asian firmware to the arabic firmware but before you had declared about the AMSS thing, and i don't know why, the firmware update is not taking place... its taking much more time than what you have mentioned... it is taking more than 3-4 hours bot still not progressing a bit, though i have a fast broadband service, please help admin please....

Anonymous said...

Ms. Hazel baket po ganito ung nalabas sa kies pag nag uupgrade na ko ng firmware?..
"insufficient disks free space requires at least 3000 mb"


baket po ganyan.. :(

Anonymous said...

Ms. Hazel baket po ganito ung nalabas sa kies pag nag uupgrade na ko ng firmware?..
"insufficient disks free space requires at least 3000 mb"


baket po ganyan.. :(

Anonymous said...

My samsung kies is not working.Plss help me tnx and more power.^^

bonting101 said...

admin please help..i did all the steps as carefully and accurately as i could..i did it several times, but i still end up with the message " the device does not support updating kies". how do i work around with this one..please help miss admin hazel...thank you in advance...

Anonymous said...

HI PO, PANO PO YUNG PAG TINGAL MO NA UNG SIM AND MEMORY CARD ANO NAPO GAGAWIN MO?

Anonymous said...

arghh the last step mess up...suddenly the kies nt responding..somebody help me..i try again2 still nt responding

anandu said...

hey thanks for your wonderfullllllll
support
but my kies stuck at preparing
frimware and nothing happens
ppplllllllzzzzzzzzzzzz help!!!!!!!!!

Anonymous said...

i notice lang po, parang ung last na post neo d2 sa tutorial ndi kasama ung AMSS sa lalagyan, ngeon po kelangan na po lagyan?... inupdate neo po ba tong tutorial neo?.. dahil kelangan lagyan ang AMSS?...

"AMSS should not be left blank because it is one of the most important parts of a firmware upgrade"


ask ko lang din po baket po ganito ung nalabas sa kies pag nag uupgrade na ko ng firmware?..

"insufficient disks free space requires at least 3000 mb"

Anonymous said...

its too risky nmn pla yoko muna sumugal pg madami ng nag ok saka ko nlng ggwin yan

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